Setting Log Settings for Collecting Logs

Device diagnostics (Logcat) can be collected using the Microsoft Admin Portal. For support purposes, general logs can be collected also using the Microsoft Admin Portal. The logs can help debug Teams application issues and issues related to the device.

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To configure log settings:

1.

Access the 'Debugging' page (see System Monitoring and Debugging).

2.

Tap Log settings.

3.

Tap Log Level and then select either Verbose, Debug, Info, Warning, Error, Assert or None.

4.

Tap Log Package Filter and enter the filter.

5.

Tap Log Tag Filter and enter the filter.

6.

Tap Log Buffer Filter.

7.

Tap Current filter for logs.

 

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To collect logs:

1.

Reproduce the issue.

2.

Access the Microsoft Admin Portal and under the Devices tab click the Diagnostics icon.

3.

Click the Diagnostics icon and click Proceed in the upcoming dialog to confirm. The logs are uploaded to the server:

4.

Click the History tab.

5.

Click Download to download the logs.